Accessibility Statement
NARCO is committed to making mental health care accessible to everyone — including on the web.
We believe that equal access to mental health information and services is essential. This website is designed to meet or exceed the requirements of the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA.
Our Commitment
NARCO is dedicated to ensuring that its digital content is accessible to people with disabilities, including those using screen readers, voice navigation, keyboard-only navigation, or other assistive technologies. We continuously evaluate and improve our website's accessibility.
Conformance Status
This website aims to conform to WCAG 2.1 Level AA. We use semantic HTML, sufficient color contrast ratios, descriptive alt text for images, keyboard-navigable interactive elements, and clearly labeled form fields. We test across common assistive technologies including NVDA, VoiceOver, and JAWS.
Known Limitations
While we strive for full accessibility, some content provided by third-party booking and donation platforms may not be fully within our control. We are actively working with these providers to improve accessibility. If you encounter a barrier on any such third-party page, please contact us directly so we can assist you.
Requesting Accommodations
If you need assistance accessing any content on this website or require a service accommodation (such as large-print materials, alternative formats, or in-person service delivery), please contact us. We will do our best to provide the information or service you need in an accessible format within a reasonable timeframe.
Service Accessibility
NARCO's mobile counseling program was specifically designed to remove access barriers for individuals who cannot travel to a clinic — whether due to physical disability, mobility limitations, lack of transportation, or other factors. We are committed to ensuring that no qualified individual is excluded from receiving care due to accessibility barriers.
Feedback
We welcome feedback on the accessibility of our website and services. If you experience any barriers, please report them to us. Your feedback helps us continuously improve.
Contact Us About Accessibility
Email: gethelp@thenarco.org
Phone: 972.342.7356
We aim to respond to accessibility-related inquiries within 2 business days.